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Senior Business Analyst (Veeva QualityDocs) - remote

Foster City, CA · Biotech/Pharmaceutical
Senior Business Analyst with Veeva (QualityDocs)
 
Type of role: Consultant 
Duration: 1-2 years
Location: San Francisco Bay area (remote)
 
Job Description: 
We are looking for a Senior-level Business Analyst who will be the link between the Business and IT teams for our large Pharma client company. This Consultant will be supporting and ensuring the successful completion of analytical, building, testing and deployment tasks of our software application. Must have extensive experience with updating and creating training material and be comfortable giving presentations to train new users. 
  • Veeva experience is a plus but not required.
  • Pharma experience is a must
  • Minimum 8-10 years of business analysis experience
Responsibilities:
  • Gather and document user and functional requirements
  • Perform User Acceptance testing (UAT), Performance Qualification (PQ) and Validation testing
  • Create Training Documents and train new users
  • Design, document and maintain system processes
  • Create and run reports; track follow-up actions to ensure data quality and compliance
  • Maintain end-user support information on internal collaboration sites
  • Manage updates to business guidance and user reference documentation
  • Develop and maintain training content for instructor-led and web-based training
  • Develop and maintain just-in-time user help and training content in the WalkMe tool layered on top of GVault
  • Continuously look out for ways to improve monitoring, discover issues and deliver better value to the customer 
Requirements:
  • 8+ years of experience in Business Systems Analysis
  • Strong written and verbal communication skills
  • Understanding of Content Management Systems
  • Experience with requirements gathering and testing, directly interfacing with business users
  • Experience with authoring process and training documentation
  • Experience with Veeva Vault QualityDocs preferred (but not required)
  • Self-motivated to learn the system and processes
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