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Associate Director, IT Tech Ops -ERP (Consultant)

San Francisco, California · Biotech/Pharmaceutical
Title: Associate Director, IT Tech Ops - ERP (Consultant)
Type of role: 12+ Months - Contract  
Client Location: San Francisco, CA (Remote)

***** Must have previous experience in a Pharmaceutical or Biotech domain.*****

We are seeking an Associate Director, IT Tech Ops (Contractor) to assist with the implementation, management, and support of internal GxP ERP systems to ensure the Supply Chain group is fully enabled. You will facilitate discussions with business leads and users to evaluate IT GxP systems and implement improvements that are consistent with business processes. Additionally, you will work with multiple teams, vendors, and Managed Service Providers to oversee GxP requirements of the ERP system and focus on change management, GxP compliance and support. This is an individual contributor role.

Job Description:
  • Support selection, implementation, validation and operational maintenance of GxP Systems to support Tech Ops CMC, Manufacturing and Supply Chain teams.
  • Collaborate with Tech Ops CMC business team and align the appropriate technology solutions to provide improved functionality, process efficiency and accuracy.
  • Perform hands-on configuration and troubleshooting to ensure efficient ERP system operation.
  • Guide vendor and system evaluations and selections by applying business experience to identify solutions complementary to company strategic programs.
  • Oversee the work of external Managed Service Providers for responsible systems to ensure that system issues are resolved promptly.
  • Manage system implementation and support for system upgrades and routine maintenance while overseeing GxP compliance.
  • Oversee all aspects of delivery inclusive of planning, requirements, design, configuration, testing, deployment, and production support for ERP solutions that meet Tech Ops needs.
  • Perform project management for small to medium projects and operations IT Change requests.
  • Help create technology roadmaps and support IT Strategy to create Enterprise Architecture for IT systems.
  • Establish best practices to ensure that our customers with a focus on Tech Ops CMC business groups are supported, and our systems are maintained in a validated state.
  • Bachelor's degree in a relevant field, including Business, Sciences, IT or Engineering and 8 plus years of experience or equivalent.
  • 5+ years technical experience, including system administration supporting ERP systems.
  • 5+ years supporting internal business systems or implementing systems.
  • 3+ years of excellent project management experience for GxP systems implementation
  • Working knowledge of CFR Part 11/Annex 11, Computer Systems Validation and IT Processes such as Backup/Restore and Disaster Recovery
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