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Desktop Systems Engineer Consultant

Palo Alto, CA · Biotech/Pharmaceutical
Title: Desktop Systems Engineer Consultant
Type of role: Contract - 6-12+ Months (On-site)
Location: Palo Alto, CA

 
Responsibilities
 Desktop support for users on-site in Palo Alto
 Take direction from Manager, IT and Associate Manager, IT
 Work the service desk queue in Jira for user support requests
 Serve as a direct support contact for users
 Ability to adapt in a rapidly evolving environment with changing responsibilities
Qualifications
 2+ years of experience in IT support
 Experience working in regulated, lab centric environments
 Experience working with Azure AD and/or Office 365 is a must
 Ability to work around the schedule of users with strict timelines and limited availability
Preferred Skills
 Experience with Meraki, configuring VPNs for user systems is a huge plus
 Familiarity with Intune, Asset Panda, Adobe, Veeva, SharePoint
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